FAQs

1. What is Wireless CarPlay and Android Auto?

Wireless CarPlay and Android Auto allow you to connect your smartphone to your car’s infotainment system without the need for cables. This lets you access apps, navigate, stream music, send and receive messages, and make hands-free calls—all directly through your car’s touchscreen. With Xploreye's wireless systems, you can experience this connectivity without plugging in your phone every time you get into the car.

2. How do I connect my smartphone to the Xploreye Wireless CarPlay & Android Auto system?

Connecting your phone to our wireless systems is simple:

For CarPlay (iPhone): Make sure Bluetooth and Wi-Fi are enabled on your iPhone. Select CarPlay from the settings menu on the Xploreye screen, and your phone will automatically pair. Once connected, you can access your apps and features wirelessly.
For Android Auto (Android phone): Ensure your phone has Android Auto installed and Bluetooth is enabled. After selecting Android Auto on the Xploreye screen, the system will pair with your phone automatically. From there, you’ll be able to use navigation, media, and apps wirelessly.

3. Can I still use my car’s original stereo features after installing Xploreye products?

Yes! Our products are designed to integrate seamlessly with your car’s existing systems. The Xploreye Wireless Car Stereo and Universal 10.26 Inch Car Radio provide additional functionality without replacing your car’s original radio or stereo features. You’ll be able to continue using FM/AM radio, Bluetooth, and other features in addition to the new wireless connectivity and multimedia options.

4. How does the Xploreye GPS Dashboard Cam work?

The Xploreye Wireless CarPlay Android Auto GPS Dashboard Cam combines a GPS navigation system with a built-in dashboard camera. It provides real-time turn-by-turn navigation, traffic updates, and live routing through popular apps like Google Maps or Apple Maps. Meanwhile, the dashboard cam records high-definition video of your drive, automatically saving footage of potential incidents. It also continuously records in a loop for ongoing protection.

5. What is the AI functionality in the Xploreye AI Dash Cam?

The Xploreye AI Screen Dash Cam Dual Lens 4K Video Recorder uses artificial intelligence to enhance driving safety. It can detect events like sudden braking, lane departures, and potential collisions. When the AI system detects a risk, it provides an alert to warn you in real-time. This advanced technology is designed to give you an extra layer of safety while driving, ensuring you stay aware of possible hazards.

6. How do I install Xploreye products in my car?

Installation for Xploreye products is designed to be simple and user-friendly. Most of our products come with detailed installation guides and all necessary mounting accessories. The Universal 10.26 Inch Car Radio and Wireless Car Stereo are compatible with most vehicles that have a standard 2-DIN dashboard slot, and our dash cams come with easy-to-follow instructions for mounting and setup.

If you’re unsure or prefer professional installation, we recommend visiting a certified car audio specialist.

7. Do I need to keep my phone connected to the system for it to work?

For Wireless CarPlay and Android Auto, your phone will need to be connected to the system wirelessly, but once connected, the system runs seamlessly without needing to plug your phone in every time. However, you may want to keep your phone charged, especially on longer drives. For other functions like GPS or multimedia, the system will continue to operate independently after the initial setup.

8. Is the Xploreye dash cam recording all the time?

Yes! The Xploreye AI Screen Dash Cam Dual Lens 4K Video Recorder and the Wireless CarPlay Android Auto GPS Dashboard Cam both offer loop recording, which means they continuously record footage while you're driving. Once the storage is full, the system automatically overwrites the oldest footage. In the event of a collision or sudden impact, the built-in G-sensor will lock the footage so it isn't overwritten, providing you with critical evidence when needed.

9. Can I play videos or movies on the Xploreye multimedia system?

Yes! Both the Wireless Car Stereo with CarPlay & Android Auto Screen and the Universal 10.26 Inch Car Radio Multimedia support video playback through apps like YouTube or media files stored on a USB drive. You can enjoy your favorite videos while parked or on long trips (but remember, to stay safe, always avoid distractions while driving).

10. What type of warranty does Xploreye offer?

We offer a 1-year warranty on all Xploreye products, which covers defects in materials and workmanship. If you experience any issues with your device during this period, our customer service team is happy to assist with troubleshooting, repairs, or replacements.

11. How can I contact customer support?

You can reach our customer support team by visiting our Contact Us page on the Xploreye website, where you’ll find our support email and phone number. We are committed to providing fast and helpful assistance to ensure you have the best experience with our products.

12. Are Xploreye products compatible with all vehicles?

Our products are designed to be compatible with most vehicles, especially those that have a standard 2-DIN dashboard slot for car radios. The Xploreye systems also support both 12V and 24V power systems, making them suitable for a wide range of cars, trucks, and SUVs. However, if you have a unique or non-standard vehicle, we recommend checking compatibility with your vehicle before purchase or contacting us for more information.

If you have any other questions, please don’t hesitate to reach out. At Xploreye, we're here to help you enjoy a smarter, safer, and more connected driving experience.